Frequently Asked Questions

Recessed lighting can be used in any area. It creates an atmosphere by concentrating light on a kitchen counter, bathroom vanity, living room etc... Recessed lighting could be used to create an effect by washing the walls or as a general lighting need. Recessed lighting can be used as an accent on a painting, a bowl of fruits on your table, or a plant.

Dim the perimeter of your living room to create an atmosphere and add a chandelier in the center of your space, this will create an ideal lighting in your living area.

Recessed lighting can also be used in your shower with light fixtures specially made for damp areas.

Ceilings that require thermal insulation will use an IC box which prevents contact from hot light fixtures with insulation in ceilings.

Plaster frames are used in new constructions. They are used locate the recessed downlight and allow the gypsum board installer to cut out the hole necessary for the recessed downlight installation before closing the ceiling.

Yes it is possible with our recessed lights. Make sure your ceiling headroom is sufficient. For insulated ceiling, it is more complicated since you will need to have access from the attic to install the IC box.

All our recessed lighting fixtures are thermally protected. A thermal protector installed inside the can will shut off the recessed light if the temperature rises to an unacceptable level. It is a security device.

Blinking is due to overlamping or overheating. The maximum wattage of the bulb must be respected otherwise the temperature of the lamp rises and the thermal protection shuts off the lamp. It blinks because after a while, the temperature of the recessed fixture drops and the temperature goes back to normal causing the lamp to turn on again. This situation can occur when the light fixture is installed in insulation without proper IC box.

It is used for insulated ceilings only. It creates a barrier which prevents condensation in the insulated ceilings. Min 90°C rating .

For one circuit of 15 amp, it is recommended for 22 fixtures of 50 watts each

If the hole size is too big, you must find another recessed lamp with a bigger diameter size to adapt to the hole. If not possible, replastering is an alternative.

1/2" (inch) minimum all around.

Yes. In low voltage category, max 300 watts per circuit is possible. In line voltage category, max 600 watts per circuit is possible. Use recommended dimmers for halogen.

Check power breaker.
Check on-off knob on power supply switch.
Check wiring connection in junction box.

Check if the bulb is properly installed.
Verify if the bulb is still good.
Check if the adapter is well engaged on the track and the lock device is in lock position.
Check if the adapter's knob is at "ON" position.

No. It is not recommended because it might create a short circuit if not done properly.

For a 1500 watts circuit (15 amp), you can install up to 30 spots of 50 watts each. We recommend 25 spots (50W).

Yes. You can find those in Accessories or Commercial links.

No. Unless there is two power supplies repeated by a non-electrical joint (part# JNC03)

For low voltage, max 300 watts per circuit (6 spots @50W).
For line voltage, max 600 watts per circuit (12 spots @50W).

Yes. The beauty of the Flow track system is that it is a line voltage system.
It permits you to use both spots and pendants on the same line.
You could use a mix of low voltage, line voltage spots and pendants or other type of spots if no dimmer is used.

Non-electrical joints (#JNC03) are used when 2 or more circuits are needed in the same track configuration.
If you use two switches, two power supplies are neccessary and a non-lectrical joint is used to separate the track
sections between two power supplies.

One circuit is one track with one power supply only (usually 15 amp).

No. There are special fluorescent bulbs that are dimmable.

Not recommended. See Commercial section.

Yes. It is possible. See Commercial section. A drawing with dimensions will be necessary.